Terms and Conditions
Welcome to ChannelBridge Systems. These Terms and Conditions govern your use of our software and services related to hospitality technology, including channel management, real-time inventory synchronization, pricing integration, OTA connectivity, direct booking engine integration, PMS interfacing, revenue management tools, performance analytics, and reservation distribution (collectively, the "Service"). By accessing or using our Service, you agree to be bound by these Terms and Conditions.
1. Acceptance of Terms
By accessing or using our Service, you confirm that you have read, understood, and agree to be bound by these Terms and Conditions and any additional terms, policies, and guidelines that may be incorporated by reference. If you do not agree to these Terms and Conditions, you must not access or use our Service.
2. Description of Service
ChannelBridge Systems provides software solutions designed for the hospitality industry. Our Service includes, but is not limited to, tools for hotel channel management, synchronizing inventory across various platforms, integrating with dynamic pricing strategies, connecting with Online Travel Agencies (OTAs), facilitating direct bookings, interfacing with Property Management Systems (PMS), aiding in revenue management, and providing performance analytics and reporting for reservation distribution. The specific features and functionalities available to you may depend on your subscription plan or agreement with ChannelBridge Systems.
3. User Accounts
Access to certain features of the Service may require you to create an account. You agree to provide accurate, current, and complete information during the registration process and to update such information to keep it accurate, current, and complete. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to notify ChannelBridge Systems immediately of any unauthorized use of your account.
4. User Responsibilities
You agree to use the Service only for lawful purposes and in accordance with these Terms and Conditions. You are responsible for ensuring that your use of the Service complies with all applicable laws and regulations, including those related to data privacy and security. You agree not to:
- Use the Service in any way that violates any applicable national or international law or regulation.
- Transmit any material that is unlawful, harmful, threatening, abusive, harassing, tortious, defamatory, vulgar, obscene, libelous, invasive of another's privacy, hateful, or racially, ethnically, or otherwise objectionable.
- Engage in any conduct that restricts or inhibits anyone's use or enjoyment of the Service, or which, as determined by us, may harm ChannelBridge Systems or users of the Service or expose them to liability.
- Attempt to gain unauthorized access to, interfere with, damage, or disrupt any parts of the Service, the server on which the Service is stored, or any server, computer, or database connected to the Service.
5. Intellectual Property Rights
The Service and its entire contents, features, and functionality (including but not limited to all information, software, text, displays, images, video, and audio, and the design, selection, and arrangement thereof) are owned by ChannelBridge Systems, its licensors, or other providers of such material and are protected by United States and international copyright, trademark, patent, trade secret, and other intellectual property or proprietary rights laws.
You are granted a limited, non-exclusive, non-transferable, revocable license to use the Service solely for your internal business operations as permitted by these Terms and Conditions and any specific agreement between you and ChannelBridge Systems.
6. Data and Privacy
Your use of the Service may involve the processing of data, including potentially sensitive data related to reservations, pricing, and guests. ChannelBridge Systems is committed to protecting your data and privacy. Our use and handling of data are governed by our Privacy Policy, which is incorporated into these Terms and Conditions by reference. By using the Service, you consent to the data practices described in the Privacy Policy.
7. Limitation of Liability
To the maximum extent permitted by law, in no event shall ChannelBridge Systems, nor its directors, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from (i) your access to or use of or inability to access or use the Service; (ii) any conduct or content of any third party on the Service; (iii) any content obtained from the Service; and (iv) unauthorized access, use or alteration of your transmissions or content, whether based on warranty, contract, tort (including negligence) or any other legal theory, whether or not we have been informed of the possibility of such damage.
8. Disclaimer of Warranties
The Service is provided on an "AS IS" and "AS AVAILABLE" basis. ChannelBridge Systems makes no representations or warranties of any kind, express or implied, as to the operation of their Service, or the information, content, or materials included thereon. You expressly agree that your use of the Service is at your sole risk.
ChannelBridge Systems does not warrant that the Service will be uninterrupted, secure, or error-free; that defects will be corrected; or that the Service or the servers that makes it available are free of viruses or other harmful components. ChannelBridge Systems does not warrant or make any representations regarding the use or the results of the use of the content, products, or services available through the Service in terms of their correctness, accuracy, reliability, or otherwise.
9. Governing Law
These Terms and Conditions shall be governed and construed in accordance with the laws of the State of California, United States, without regard to its conflict of law provisions.
Any dispute arising out of or relating to these Terms and Conditions or your use of the Service shall be exclusively resolved in the state or federal courts located in Santa Clara County, California, United States.
10. Company Information
ChannelBridge Systems is located at:
3100 Mission College Blvd, Suite 200
Santa Clara, California 95054
United States
11. Changes to Terms and Conditions
We reserve the right, at our sole discretion, to modify or replace these Terms and Conditions at any time. If a revision is material, we will try to provide at least 30 days' notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion. By continuing to access or use our Service after those revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, please stop using the Service.
12. Contact Information
If you have any questions about these Terms and Conditions, please contact us through the methods provided on our site.